Secure Remote Tech Support:
Through
a secure remote connection to your computer, or
over the phone, our remote services technicians
can perform a wide variety of tasks to meet your
computer product, system or application needs.
Devices and Peripherals Support
PC Setup Support
Setup New and Old Desktops and Laptops
Industry Standard Virus Detection and Removal
Remove Adware & Spyware
PC Health Check & Optimization
Make Your Network More Secure
Installation/reinstallation of Microsoft® Windows
Troubleshoot/Repair Microsoft® Windows Errors
& Much More
On-Site Technical Support:
As
a registered member you have the option to establish
an account that allows our state-of-the-art, automated
dispatch management system to automatically route
your requests 24x7, 365 days a year to the technician
with the appropriate skill set located in your
zip code. All of our technicians are certified,
insured and monitored on a regular basis be sure
our members are receiving the service they need.
Typical services included in our service plans
are:
Certified
Hardware Diagnostics & Repair
Certified
Hardware Cleaning
Certified
Software Updates & Optimization
Certified
User Support
Data
Backup & Storage:
Backing
up with our remote, offsite, backup service, you
ensure your electronic life will be intact when
disaster strikes. With our Data Backup and Storage
solution, you can enjoy peace of mind knowing
that your valuable documents and images are safe.
2GB of data backup
256 Bit AES Encryption
Maximum compression conserves storage & bandwidth
Redundant storage
24/7 file recovery
Keylogging
Defense System:
Keyloggers
are self propagating viruses that steal your keystrokes
as you navigate the Internet to access private
financial information such as bank account and
credit card numbers, PINs, user names, passwords,
and social security numbers.
Our
Keylogging Defense System eliminates online
identity theft by encrypting every keystroke at
the keyboard level and bypasses the communication
areas that are most vulnerable to keylogging attack.
With
our defense system, members can now email,
access critical business applications,
browse, shop and bank with
confidence knowing that each and every keystroke
is encrypted and not being transmitted to an awaiting
Identity Thief.
Firewall
Protection:
Our
Personal Firewall feature compliments any existing
firewalls on your computer, adding another layer
of security to help protect against hackers, Keyloggers,
viruses, worms, Trojan horses, and other malicious
attacks.
Our easy-to-use, yet highly powerful Personal
Firewall software automatically blocks intrusions
and hostile attacks. It not only acts as a shield
for your computer system, but it also boasts additional
security features to make your Internet experience
more secure.
System
Cleaner:
System
Cleaner seeks out and deletes redundant files
on your computer drive, removing unwanted data
fragments and debris you can't see to free up
valuable space and streamline your system.
Internet
Cleaner:
Internet
Cleaner seeks out and allows you to delete
all of the temporary or security-compromising
data types created on your machine while you are
online.
File
Shredder:
Windows
does not physically remove deleted files from
your hard disk. Your sensitive files can be recovered,
even after you empty the recycle bin or even format
your hard disk!
Our File Shredder will completely erase files
from your disk, without the possibility of recovery
by any practical software or hardware methods.
Free
Teleconferencing Services:
Our
membership provides you with access to free teleconferencing
services. Each member can host a teleconference
with up to 96 callers, and pay only their regular
phone chargers through their long distance provider.